PURPOSE OF THE PRIVACY POLICY

The purpose of the Privacy Policy is to provide a natural person - LLC “Transparence” employees, customers and cooperation partners - with information on the purpose, scope, protection of data processing, processing term and data subject's rights during the data acquisition process and while processing the customer's personal data.

DATA MANAGER

LLC “Transparence”, Unified Registration Number 40003615959, 14 Cesvaines Street, Riga, LV-1073, Phone: (+371) 67149400, (+371) 27892800, Fax: 67149404, E-mail: transparence@transparence.lv.

SCOPE OF THE PRIVACY POLICY

This Privacy Policy is applied by LLC “Transparence” when processing personal data, incl. processing of personal data transferred to its website www.transparence.lv.

LLC “Transparence” takes care of the privacy and protection of personal data of its employees, customers, cooperation partners and its website visitors, upholds the right of individuals to the lawfulness of personal data processing in accordance with applicable laws and regulations - Regulation (EU) 2016/679 (General Data Protection Regulation) on the protection of individuals with regard to the processing of their personal data and on the free movement of such data (hereinafter referred to as the Regulation), the Personal Data Processing Law and other applicable privacy and data processing laws and regulations.

The Personal Data Protection Policy applies to data processing regardless of the form and/or environment in which employees, customers, cooperation partners and website visitors provide personal data (LLC “Transparence” website, paper form or telephone) and in which Company systems or in paper form they are processed.

Regarding specific types of data processing (for example, cookie processing, etc.), environment, purposes, certain additional or specific rules may be set, of which the customer, cooperation partner or website visitor is informed at the time he/she provides the relevant data to LLC “Transparence”.

PROCESSING PURPOSES AND LEGAL BASIS

LLC “Transparence” may use the personal data provided by you for the following purposes:

  • selection of potential employees upon receipt of your CV and application (legitimate business interest, based on the data subject's consent);
  • to ensure convenient communication on the goods and service delivery process, to organise cooperation, to improve the service (legitimate business interest, based on the data subject's consent);
  • execution of a transaction of sale and delivery of goods, and provision of services (establishment of contractual relationship and fulfilment of contractual obligations);
  • execution of transactions for the purchase of goods and services, and organisation of other types of co-operation (establishment of contractual relationship and fulfilment of contractual obligations);
  • to ensure fast and high-quality communication in response to questions or comments by individuals (legitimate business interest, based on the data subject's consent);
  • to conduct analytical and market research on the use of our website, goods and services (legitimate business interest, based on the data subject's consent);
  • to ensure security and safety in the Company's premises and territory by providing video surveillance and access control (legitimate business interest).

CATEGORIES OF RECIPIENTS OF PERSONAL DATA

LLC “Transparence” shall not disclose to third parties the Customer's personal data or any information obtained during the provision of services and the term of the agreement, including information on received electronic communications, content or other services, except:

  • if the data must be transferred to the relevant third party within the framework of the signed agreement in order to perform any function necessary for the performance of the agreement or delegated by law (for example, ensuring the supply of goods);
  • according to the express and unambiguous consent of the person;
  • persons specified in external legal regulations upon their justified request, in accordance with the procedures and to the extent stipulated in external legal regulations (for example, bailiffs, law enforcement institutions, etc.);
  • in cases specified in external legal regulations, for the protection of the legitimate interests of LLC “Transparence”, for example, by applying to the court or other state institutions against a person who has infringed the legitimate interests of LLC “Transparence”.

RETENTION PERIOD FOR PERSONAL DATA

LLC “Transparence” shall store and process the Customer's personal data as long as at least one of the following criteria exists:

  • only as long as the agreement signed with the customer or cooperation partner is valid (including, records of negotiations in which a verbal agreement / request for service is made);
  • the data are necessary for the purpose for which they have been received;
  • while LLC “Transparence” or the customer or cooperation partner may realise their legitimate interests (for example, submit objections or bring or hold an action in court) in accordance with the procedures specified in external legal regulations;
  • as long as one of the parties has a legal obligation to retain the data (for example, in accordance with the Law on Accounting, the Law on Archives, etc.);
  • as long as the Customer's consent to the relevant processing of personal data is valid, if there is no other legal basis for data processing.

After the circumstances referred to in these paragraphs have ceased to exist, the personal data shall be deleted. The data, which must be retained independently, shall be archived.

DATA SUBJECT'S RIGHTS

The customer, employee and cooperation partner shall have the right to receive the information specified in laws and regulations in connection with the processing of his/her data.

The customer, employee and cooperation partner shall have the right to request LLC “Transparence” for access to their personal data in accordance with laws and regulations, and to request LLC “Transparence” to supplement, correct or delete them, or restrict processing, or the right to object to processing (including to processing of personal data performed on the basis of the legitimate interests of LLC “Transparence”), and the right to data portability. These rights shall be exercised insofar as the data processing does not arise from the obligations of LLC “Transparence” that are imposed on it by current laws and regulations and are fulfilled in the public interest.

The customer, employee and cooperation partner may submit a request for the exercise of their rights:

  • in writing in person, at the registered office address of LLC “Transparence”: 14 Cesvaines Street, Riga, LV-1073, presenting an identity document;
  • by e-mail, signing it with a secure electronic signature, to the e-mail address: transparence@transparence.lv.   

Upon receipt of a person's request for the exercise of his/her rights, LLC “Transparence” shall verify the person's identity, evaluate the request and execute it in accordance with laws and regulations.

A person shall not be entitled to receive information if it is prohibited to disclose this information in accordance with the laws in the field of national security, national defence, public security or criminal justice.

LLC “Transparence” shall be entitled to set a reasonable term for the preparation of the response (data collection), which shall not be longer than one month from the date of receipt of the request.

In cases where person requests information on the processing of his/her personal data more than twice a year, LLC “Transparence” shall be entitled to set a fee for the preparation of data that does not exceed the amount of administrative expenses.

LLC “Transparence” may refuse to fulfil the request if it is able to make it clear that the request is manifestly unfounded or excessive.

LLC “Transparence” shall send the answer to the person by post to his/her indicated contact address by a registered letter, or taking into account the method of receiving the answer indicated by the Customer.

LLC “Transparence” shall ensure the fulfilment of a request for data processing and protection in accordance with laws and regulations and, in case of person’s objections, shall take expedient measures to resolve the objection. However, if this fails, the person shall have the right to apply to the supervisory authority - the Data State Inspectorate.

INFORMATION SECURITY

LLC “Transparence” implements and maintains appropriate administrative, physical, technical and organisational measures to protect the personal data provided by you against accidental or illegal destruction, loss, modification, unauthorised disclosure or access to personal data transmitted, stored or otherwise processed. LLC “Transparence” protects personal data, taking into account the existing privacy risks and reasonably available organisational, financial and technical resources of LLC “Transparence” and other protection measures in accordance with current technical development opportunities.

COMMERCIAL MESSAGES

Communication on commercial messages regarding LLC “Transparence” services, news and other messages not related to the direct provision of contracted services (for example, customer surveys) shall be performed by LLC “Transparence” in accordance with external legal regulations or in accordance with the person's consent.  

The Customer may give his/her consent to the receipt of commercial messages of LLC “Transparence” and other messages not related to the direct provision of the contracted services (for example, customer surveys) in LLC “Transparence” service application forms and/or on LLC “Transparence” website.

The Customer's consent to receive commercial messages shall be valid until revoked (also after the termination of the service agreement). The Customer may at any time opt out of further commercial messages in one of the following ways:

  • in writing in person, at the registered office address of LLC “Transparence”: 14 Cesvaines Street, Riga, LV-1073, presenting an identity document;
  • by e-mail to the e-mail address: transparence@transparence.lv.   

LLC “Transparence” shall stops sending commercial messages as soon as the Customer's request is processed. The processing of the request shall depend on the technological possibilities, which can take up to seven days.

By expressing his/her opinion in surveys and leaving his/her contact information (e-mail, telephone), the Customer agrees that LLC “Transparence” may contact him/her in connection with the Customer’s provided assessment, using the contact information left by the Customer.

EFFECTIVE DATE

LLC “Transparence” reserves the right to change this Privacy Policy at any time without prior notice. The latest version of the Privacy Policy published on the website www.transparence.lv shall replace the previous version of the Privacy Policy.

YOUR CONSENT TO THIS PRIVACY POLICY

By transferring your personal data to LLC “Transparence”, you agree to the terms of this Privacy Policy.

CONTACT INFORMATION

If you have any questions, comments or concerns about this Privacy Policy or want to report any violations of the Privacy Policy, you may send an e-mail to transparence@transparence.lv or call the phone number (+371) 67149400, or write to LLC “ Transparence ”, 14 Cesvaines Street, Riga, LV-1073.